@Carolshack wrote:
Same issue here. I received an email that NC forms were ready. I updated and completed the state forms and then paid for efile transmission. When I transmitted, I received a message that the file could not be accepted and I may have to mail the return. This is unacceptable. Hopefully this is just a timing glitch, but I need an answer. Please email with any patches or hot fixes to resolve this issue. 1Also, system will not provide a customer service number for me to call when requested. It gives me a blank line with no number and thanks me. SMH
Carol Shackelford
The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022
Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html
If you want to e-file your federal tax return now then change how you file the NC state return. This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.
If using the TurboTax online editions click on File on the left side of the online program screen. On Step 3 of the File section click on Start or Revisit. Select the button File by Mail. Then change the filing status of the state return.
After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing. Just use the same procedure and change the state return back to e-filing.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
