Get your taxes done using TurboTax

Someone else had that issue.

I "think" they solved it by deleting the W-2 and re-entering it manually from scratch.....but their final post wasn't clear about it being fixed.  They were also having a problem with getting the correct PA employer ID# in box 15 at the same time.

 

Do not take a picture, do not import from a W-2 provider...use all manual entry.

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IF that doesn't work, call Customer Support to have them check the issue with you...only they can write a ticket to get it fixed by the software folks.  That would be a problem with millions of PA residents.

 

What is the TurboTax phone number? (intuit.com)

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*