Are you referring to the verification code or license code?
If you are having trouble with receiving your verification code, please see this TurboTax Help Article: What if I'm having trouble with my filing verification code?
If you are not able to locate your license code, see I can't find my license code.
If either of those does not resolve your issue, please reach out to Customer Support.
What is the TurboTax phone number?
@butchschultz
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