@JKV No one can ever call you from the user forum. Does your PC or Mac meet the system requirements to download/install the software?
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
