You have to set it up to download. It isn't automatically there. Did you use this FAQ?
How to download Turbo Tax instead of using the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
There should be a card in the CD case that says how to download it and you will need the 14 or 16 digit code from it to enter.
