@thombolt wrote:
This has NOT been fixed for 2021. The problem is discussed all over the internet, but nobody will admit that they are releasing unreliable crappy product. I have already bought and paid for both the individual and business TurboTax for 2021, but you can bet your life I won't do it again! If I'm going to have to use stone age workarounds to get the software to load and update, I might as well file my taxes with a stone tablet and chisel.
See if it works for you -
- change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
- launch TT and the activation screen should launch. copy / paste in your activation code. you should get the 'all set' green check mark
- change your resolution back to what is was originally.
See this TurboTax support FAQ - https://ttlc.intuit.com/community/upgrade-products/help/how-do-i-fix-blank-screens-during-activation...
If still an issue contact TurboTax support for assistance.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
