Get your taxes done using TurboTax

Make sure the files didn't wind up in the trash ... the Win Updates tend to put them there and the program cannot find them there.  You may need to uninstall the program and do a fresh install ... the early versions of the program are very buggy. 

 

If nothing else works contact TT support for assistance :  See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991