If you are on Windows try a manual update.
Troubleshooting update issues on Windows
https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-turbotax-for-windows-updating-is...
If your program says it's up to date or you can't update it then do the Manual Update.
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...
