TurboTax support does not have a phone number, so anything you see on the internet is not from TurboTax.
Phone support from TurboTax is not available using the Free online edition. You would need to upgrade to one of the paid online editions for phone support.
Or you can use this forum to ask your questions at no charge.
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
Or -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
