@marcio-schwartz-
It is only Deluxe that is sold with or without state software. Premier or Home and Business always include state software. If you purchased Home and Business it does include the software for one state. If you are having problems downloading the state contact customer support.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
