Do you have the CDs or install from the Download?
How to download your purchase
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
If you used the Desktop program the only copy of your returns is on that computer so if your hard drive failed do you have any backups? You need the file ending in .tax2019 to open in the program or to transfer into 2020.
