There should be a card in the CD case on on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.
How to download Turbo Tax instead of using the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
But if you first installed from the CD it may not let you download it. There is a problem if you first installed the CD. It doesn't connect you to an account you can find. You have to call in and ask for the download and a new License Code. Hopefully you get a customer service person who knows about it.
