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  • Re: My efile failed. needed an update, updated. Still fails. Still needs update, but no update.
KathrynG3
Expert Alumni KathrynG3
Expert Alumni
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Get your taxes done using TurboTax

Try these resources for more ideas about how to resolve the screen failed update:

  • TurboTax 2019 and TurboTax 2020 requests license activation at every launch.
  • Troubleshoot blank screens, missing buttons, or missing images.
  • Allow cookies and pop-ups.

  • How do I delete cookies?

  • How to clear your cache.

  • Minimum system requirements for your device.

@jkmizz

‎May 9, 2021 1:12 PM
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