Are you using the Online version? Where is your 2019 file? Maybe you logged into the wrong account or transferred from the wrong file on your computer. Did you transfer from the .tax2019 or the pdf file?
Why didn't last year transfer into this year's Online return
https://ttlc.intuit.com/questions/2776284-why-didn-t-last-year-s-tax-return-transfer-over-in-turbota...
