I'll tell you how you can reach TurboTax Support below.
You can also start a new thread focused on your issue in this community forum, and someone may be able to help you here. To do that, go to the page below and click the blue "Ask a Question" button.
https://ttlc.intuit.com/community/after-you-file/discussion/02/203
The title line is limited and is mainly for a question summary. Below that title line is a box with plenty of room to provide an explanation/details. But this is a public Internet forum, so don't post any personal information in the forum.
Otherwise, here's how to reach TurboTax Support:
If you are using a paid edition (PLUS or higher), you have phone support.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or you can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a fee. But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
