Do you have a reject code? When you sign in, what is the status of your tax returns, both federal and state? They may have different statuses. If they are both accepted, you don't need to do anything on TurboTax. However, if any of them are showing 'rejected' or 'in process' or 'pending', they have not been filed yet.
How do I check my e-file status?
How do I fix a rejected return?
How to contact support
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