Get your taxes done using TurboTax

Are you sure your tax return doesn't have any other states on it?  Here is the FAQ for error 190 but it doesn't say much

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbot... 

 

If nothing helps you will have to call in.

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632