If the program is still not responding and you are using the Online version, I would suggest closing out of TurboTax, clearing your cache and deleting your cookies and rebooting.
If you are using the Download version, please perform a manual update.
If you continue to have this issue, please reach back out to us or reach out to TurboTax Customer Care: What is the TurboTax phone number?
@rhartanto
