Try to file, wants to set me up for Plus Benefits, says some of my personal info is missing, only option to go back to my info, all of it is correct, endless loop!?

I get no option to continue and file!
JeanneLO
Intuit Alumni

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@wdwatts

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Get your taxes done using TurboTax

Thanks but that's not it. It's a problem with Turbotax and it won't let me past that screen to file!  Can someone fix it?  6th year I've used it and never had this problem before. It thinks I have missing information on the +Plus benefits screen which I don't even want and makes me go to the info screen and go through my entire return, all is good, it's check at the end is good, then the Plus benefits BS again!

MichelleLO
Intuit Alumni

Get your taxes done using TurboTax

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. 
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