If you are using TurboTax Home and Business, that includes one state download. Are you preparing a return for an additional state? If so, then you will have to pay an additional fee. The e-filing fee still applies.
For any billing concerns or to request a refund, you will need to reach out to TurboTax Customer Support via the link below. Use the keywords billing issues so you get to the right person.
What is the TurboTax phone number?
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