Which version of TurboTax are you using?
If using TurboTax Online try to clear your browser's cache and delete cookies and then log back in and re-enter it.
If that doesn't work, try a different browser such as Firefox if you're currently using Chrome and vice versa.
If using TurboTax Desktop, make sure your software is up to date. You can also do a manual update to be sure.
If you continue to have issues please see the link below to contact one of our TurboTax representatives:
What is the TurboTax phone number?
@akernnerka
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