Like I said the fee is to prepare your return. Efiling is free. If you didn't file a 2019 return then enter 0 for the AGI.
You can try to switch to efile. Click on Add a State to let you back into your retun.
https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...
