Are you trying to attach a PDF to your return to e-file? You are not able to attach a form in TurboTax.
If you efiled, has your return been accepted? If not yet accepted, it's best to wait until it is, then your return PDF should also have the electronic postmark in it. But the following may explain your current issue:
After you have efiled and it has been accepted, it can sometimes take a return PDF a while to update and become available at the Tax Home.
If you can't use the Download/print button at the Tax Home or the "Download/print the PDF" link in the section "Your Tax Returns & Documents", or if you're getting incomplete documents when you use one of those methods, here's an alternate way to print by opening the filed return back up to print at the Print Center.
NOTE: When you open your return back up, do not make any changes in it if it's already been filed. If you later have to amend the return, it has to start off exactly as it was when it was originally filed.
Log in and at the Tax Home or in the section "Your Tax Returns & Documents" for 2019, look for a link "Add a State."
Click on "Add a State." (you don't really add one. That's just to open your return back up.)
After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.
Then choose "Print, save, view this year's return."
The next screen should offer some options: "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
See if one of those PDFs has what you need.
Many printing problems can be resolved by installing the latest version of Adobe Reader. Test that your printer is working by trying to print from another program, such as Microsoft Word.
Please click Troubleshoot printing issues in TurboTax Online to learn more.
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