Cass0317
Intuit Alumni

Get your taxes done using TurboTax

@eureka1972 I would first do an account recovery to get into your TurboTax Account by following the instructions below:

Account Recovery Request for your TurboTax Account

We cannot see any of your personal information in the form nor can a call back be set up. Please reach out to TurboTax Customer Care for further assistance. The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword.  You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.