@ASB7 wrote:
Mr. Expert - YOU GOT TO BE KIDDING. THERE IS NO WAY TO BE ABLE TO CONTACT TURBOTAX. I'VE CALLED THREE TIMES. MY INFORMATION WAS TAKEN AND I WAS TOLD MY CALL WOULD BE TRANSFERRED TO SOMEONE WHO WOULD HELP - NO RESPONSE AFTER 1/2 HOUR, SO I DISCONNECTED. THERE IS NO E=MAIL TO BE ABLE TO SEND IN MY REQUEST FOR A $90 REFUND. THE FORM I COMPLETED CANNOT BE SENT IN. THIS MAY BE THE LAST YEAR I EVER USE TURBOTAX. I DON'T CARE IF THEY HAVE OVER 2 MILLION USERS. IF THEY CAN'T EVEN KEEP THE PHONES RUNNING AND LETTING A FORM BE SENT IN, THEN HOW CAN I HAVE CONFIDENCE THAT THEY ARE DOING ANYTHING CORRECTLY.
asb -BERKELEY ca
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
See this - https://ttlc.intuit.com/community/charges-and-fees/help/our-turbotax-satisfaction-guaranteed-refund-...
