You have to Contact Customer Service for License Code errors or instructions.
5am-9pm Pacific Time Monday - Friday
https://support.turbotax.intuit.com/contact/
If you are having issues and need assistance, please contact customer support by following the instructions below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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