@Chas9 Did you upgrade to Live expert help feature?
If you are using Turbo Tax Online you can add Live expert help.
How to get LIVE
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305
Then how to connect to an expert in Turbo Tax Live
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...
How to schedule a review in Turbo Tax Live
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...
