@thermo1223
Yep...that's screwy..
You may need to call customer support to see if they can unlock it...especially since you bought the download software for 2019 . I have a fully unpaid Online 2019 file , but I can download it freely ( just tried it again ).
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
