Was on the Amazon website and did not find any TurboTax 2020 with a Quicken Starter offer.

Do you have a link?

You would have to ask Amazon.    TurboTax and Quicken at two totally different companies.    If a retailer is making a special offer, contact the retailer.

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@Anonymous wrote:

In the description:

• Exclusively at Amazon, receive a free 1 year subscription to Quicken Starter Edition ($35.99 value) with your purchase of TurboTax (applies to new Quicken subscribers only)
• https://www.amazon.com/gp/product/B08HSJ7CTV/ref=ppx_yo_dt_b_d_asin_title_o02?ie=UTF8&psc=1

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Ok...I saw it at the very bottom of the product description.  That is an offer directly from Amazon.  TurboTax nor Intuit are involved in that offer.  Intuit sold Quicken several years ago.

You will need to contact Amazon if the Quicken link is not working.

• Exclusively at Amazon, receive a free 1 year subscription to Quicken Starter Edition ($35.99 value) with your purchase of TurboTax (applies to new Quicken subscribers only)

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@Anonymous wrote:

In the description:

• Exclusively at Amazon, receive a free 1 year subscription to Quicken Starter Edition ($35.99 value) with your purchase of TurboTax (applies to new Quicken subscribers only)
• https://www.amazon.com/gp/product/B08HSJ7CTV/ref=ppx_yo_dt_b_d_asin_title_o02?ie=UTF8&psc=1

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"Exclusively at Amazon..."   exactally.    Something that Amazon is offering.    Nobody here knows anything about Amazon and their "exclusive" offers - ask Amazon.

This is an issue with the product.

It says the following further down on the Amazon page:

To redeem your Quicken offer and get more information about Quicken, install your TurboTax software and click “Claim this offer” (applies to new Quicken subscribers only)

In the past this link worked a few years ago.

That is an *Amazon* offer, not TurboTax.   Only the Amazon download has that offer - talk to Amazon.

Right, and I can confirm with my recently downloaded Amazon version of TurboTax that the link does not work.

This is a joint marketing effort between the two companies that is delivered through the software of one of them. This seems like an appropriate venue to bring it up.

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@dandandandan wrote:

 

This is a joint marketing effort between the two companies that is delivered through the software of one of them. This seems like an appropriate venue to bring it up.

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We are just other users like you and not TurboTax employees.  This is a discussion forum, not TurboTax support.   I have the 2020 TurboTax download and there is no such offer or link that I see at all.

You can try contacting TurboTax support, but they will probably tell you the same thing.

There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

(Note that phone support is for paying customers only. There is no phone support for Free Customers.)

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

From TurboTax, link to the Quicken promo does not work.  Amazon says it is an Intuit problem, Intuit says it is a Quicken problem, so one big circle jerk and still no ability to claim the promo offer.

Amazon support refers me to Intuit.

Yea this is patently absurd. As of now my hope is that a product update will fix this, or otherwise I am going to request a refund from Intuit since the promotion was the only reason I bought it on Amazon.