The offer is embedded in the Turbotax software start page. You click the "Claim this offer" button and the error message pops up saying try again later, but IT NEVER WORKS later. When I research the problem, this method has been present within the Turbotax software for at least two years in its present format.
I have a new computer, the Turbotax software is loaded and functional, there's no code or mail-in stuff to do, and I'm no computer/network noob --- the button to collect the offer simply doesn't work. I'm curious why Intuit doesn't remove it or try to fix it.
