Did you pay for the Online Deluxe version (which you are posting from) or the Desktop download Deluxe version?
if you are in the Online version you have also added on the Live expert help feature for a higher cost.
Somehow you upgraded to the LIVE expert help feature for higher cost. How to remove Turbo Tax Live. There are 2 different ways to remove Live depending on how you added it
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312
How to see your fees
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...
For help with fees
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
