Does you Mac meet the Mac System Requirements?
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
How to install on Mac
https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...
Or Contact Customer Service5am-5pm Pacific Time Monday -Fridayhttps://support.turbotax.intuit.com/contact/What is the Turbo Tax phone numberhttps://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
