Get your taxes done using TurboTax

@RhynierM 

 

That's a new one

 

1)  make sure you run a software  update first.

2) make sure the 2019 file you select is on your actual hard drive...not in a cloud drive or usb-stick or CD

 

....then if still a problem, call Customer Support...they may have an idea, or they may have you uninstall and reinstall with an entirely brand new, fully updated installation .exe file.....but I'm guessing about that.

 

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*