@Peter1x Please explain. Did you purchase 2020 desktop software? Did you download/install it to your own hard drive? Did you enter the license code? If you did those things, then you do not "log in" to online TurboTax and pay again to prepare your tax return. You open up the program that is ON your own hard drive and use it.
Did you inadvertently start your return in the wrong program online instead of using the desktop software you paid for?
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
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