What did you buy? The Desktop program download or CD?
Check for orders here
https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp
How to download your program…..
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
