What happens when you sign onto your download account and click on the download button - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
How to find your download on a Windows personal computer - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/0...
How to find your download on a Mac personal computer - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25...
