@jeanneboliver Not sure what you mean by "log in"--you only use that license code for desktop (CD/download) software---not for online TurboTax.
If you installed the desktop software to a PC or Mac computer that you own and it is asking for the code again:
To find your license code:
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
