Hello @ajc01
Thanks for taking those extra steps in attempt to resolve this.
As far as I understand, your email address should not have a bearing as this discount should be granted by using the link provided by PerkSpot.
You may want to reach out to PerkSpot to see if they are aware of this issue with their link.
Otherwise, please feel free to reach out to our live customer service representatives for further assistance with your PerkSpot billing concerns: What is TurboTax phone number?
Thank you!
Adrian E
