You can try messaging through Facebook or Twitter but there is no email contact method. Calling is probably your best option but you can try social media as that may help too.
There is a problem with your software - it does not appear to be up to date. You can try the troubleshooting below but if you are still having issues, you will need to contact phone support or try the other options mentioned above.
If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. On a Mac, simply quit and reopen TurboTax. If there are any updates, you'll be prompted to download them.
Tips:
- It's best to use a wired, high-speed connection when updating, both to save time and minimize data corruption.
- If your connection drops in the middle of the update, try again; it should pick up where it left off.
- If you're having trouble updating on your PC, try a manual update.
Related Information:
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