@yoomer6704
You added on to someone else's thread. Is your question about a 2018 return, too? If so, "printed" means you did not file it.
“Ready to mail”or “Printed” means that your tax return has not been filed. Either you could not e-file for some reason , or you chose to file by mail. OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.
If this was for 2018:
https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 9 p.m. Pacific time Monday-Friday.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.
If your question is about your 2019 return, post back for some other ideas on what to do.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
