There is a lot of confusion about this. For the Desktop versions Deluxe and above, it's a free download of one state preparation PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. Some people need to file in more than one state so they have to buy another state program at 44.99. You can print and mail the state for free or each state return (including the first one) is 19.99 until March, then goes to 24.99. Box says Federal Returns & Federal E-File plus State returns. It does not say state efiling is included. It also says on the back on my CD case in the chart comparing the versions - 1 state product via download (print free or efile for $19.99 each) prices subject to change without notice.
Did you buy the Deluxe that didn't come with a free state program download? Where did you buy it from? In the Stores Deluxe comes 2 ways, Deluxe with a free state program and Deluxe without state for states that don't have an income tax. Did your box or receipt say
Fed + Efile + State
or just Fed + Efile?
