Are you install from the CD or the download? Did you download the Mac program? Or is it the .exe Windows install file?
If the CD isn't working try downloading it. How to download Turbo Tax if you can't use the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
How to install on Mac
https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...
To install on Mac. I bought the CD from Costco and don't have a CD drive on the Mac. Was able to download it. It went very smooth. When you see the download on the screen to download, first click on the blue Copy Code link to the left. Then after you install it and need to activate you can do Command + V to paste the code into the box.
