It depends.
Are you trying to reach TurboTax or are you trying to find out the status of your tax return already filed through TurboTax?
If it's the latter, you need to contact the IRS as TurboTax has no control over the processing of your tax return once it is accepted by the taxing agencies. Please see the following link for assistance in tracking your federal return.
IRS processing time and refund status
The online link is your best option to track your refund. I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.
Federal refund questions
Also, be aware, the IRS operations are limited during the Covid-19 pandemic. Attached is a link with more information as to what departments are available to contact at the moment.
IRS operations
Please see the attached for more specific information as it applies to your particular state.
How to track my refund
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