Contact Customer Support and they will be able to look at your
account and after some Identity verification, process a download push to provide yo with a new download of your purchased product.
I apologize for the inconvenience. Drop me a line here should you need further assistance. I check several times a day.
Contact TurboTax Technical Support: https://support.turbotax.intuit.com/contact/
Request
a call-back.
Explain to Representative that you have a non functioning MAC Disk
Ask representative to "Push a Download".
