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Get your taxes done using TurboTax
@ Scott5774 wrote:I am having the same problem. How can it be fixed. Help!!!!
Since you said "same problem", I'll assume you are using Windows 7 and have done a recent TurboTax program update. This has been answered several times in this thread, but you may not have scrolled through the other comments. This is the workaround that several users have reported success with:
Close TurboTax.
Then do not open Turbotax yet. First, RIGHT CLICK on TurboTax icon.
In the popup click Properties.
Then click to open Compatibility tab.
Then place a checkmark next to "Run this program in compatibility mode for:
and select Windows 7 from drop down menu.
Near the bottom of the box, place a checkmark next to "Run this program as an administrator"
Then click OK to save.
ADDENDUM: Some users, mainly in another thread, have said they only had to make the compatibility selection, but didn't have to place a checkmark for "Run as administrator." Perhaps it's due to how the program was installed initially (with/without privileges) or how their UAC (user access control) is configured. So perhaps they already have administrator rights.
FAQ: Administrator rights in TurboTax for Windows