1) Save your tax file.....and Shut down the software.
2) Then download and install the special "Manual Update". that should fix the main software program that is messing up the state update.
3) Then restart the TTX program. Open your tax file, and run the updates again from the software menu at the top of the screen. That may get some more updates.
then see what happens
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The separate Manual Update to download and install is here:
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...
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Another FAQ to try if the manual update doesn't (but I think you should try the manual update first):
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
