It depends.
It looks like you prepared your return using the Fee Edition. The only way to speak to a specialist is to upgrade to PLUS. Please see the link below for assistance with this.
Contact TurboTax
You can also check a few other things first.
Log back into TurboTax and check the status of your return by using the following link.
Checking E-File status
If the return shows the status as being accepted, then your return has been transmitted to the state taxing agency.
You can also use the following link to track the status of your state return. Please be aware that many returns are taking longer to process due to the social distancing in effect due to Covid-19.
How to track my refund
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