Get your taxes done using TurboTax

When you get to that page try creating a new account.  Haven't heard of anyone else being directed to a sales page.  Are you clicking at the very bottom?  I think it says to go Online?  You do not want that one.  

 

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Do you see screens like this?

 

 

2019 Download page .jpg

2019 Download page not listed.jpg