@CassandraLO, currently, your solution does not work due to a bug that's been an issue for weeks. I called support and they confirmed the following prompt does not appear:
"Do you have an account with ItsDeductible Online?"
I spent hours entering in all of my charitable donation receipts into ItsDeductible online, but have no way of importing them into my TurboTax online tax return. My only options are to manually re-enter them all or wait until the bug is fixed.
Update: I found a workaround that works, as follows:
https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-to-begin-importing-donation-i...
