You are posting from online Deluxe---so did you use the wrong software? The license code for the desktop software you purchased at Sam's is only for desktop (CD/download) TurboTax. We are seeing some users who do not understand that, and they use online by mistake. The license cannot be used for online software. You have to download the desktop software you paid for, update it and open the program from your own computer to use it for your tax return.
You can switch the data to the software you paid for:https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
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